VoIP Phone Systems

Hosted VoIP Phone Systems Gives you Greater Control

The 360group Hosted phone systems enable businesses to take advantage of advanced call handling features whilst minimising the complexity of managing multiple vendors and gives you greater control over your telephony costs.

If you are considering a business grade, fixed line telephony solution for your business then Hosted VoIP is right for you. Hosted Business VoIP offers the key benefits of economies of scale, cost efficiencies and centralization (even for small businesses) plus it also delivers the feature-rich capability and flexibility of an IP-PBX.

A complete communications service for your business

360group provides a single point of contact for all business phone systems from support to billing whilst providing high-quality services using the network of one of the UK’s largest providers of communications services.

360group provides enablement and platform support whilst the Horizon self-care portal enables our customers to maintain close control over their call handling and set system preferences.

Call 01480 468000 for more information.

Easy-to-use interface

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Call recording

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.

Administrator interface

Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

Auto Attendant

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.