WHATEVER YOUR BUSINESS, WE’VE GOT A TELECOMS SOLUTION TO HELP IMPROVE IT…
- Reduce Costs
- Increase productivity
- Increase Flexibility and Mobility
- Call management features
- Future proof
Over the last thirty years, we have been helping businesses develop and improve their telecommunication infrastructure, helping increase productivity whilst reducing costs. Our VoIP telephone systems allow you to utilise all the features of an office phone, wherever you are, meaning you’ll never miss an important call again.
Telephone Systems for Your Workplace
Why change your telephone system?
Our telephone systems are hosted in the cloud so there isn’t an actual box of kit to buy, maintain, and house on your premises. Not only does this mean fewer hardware costs, but it also eliminates any maintenance or upgrades costs, as it all happens within the cloud.
We also include inclusive minutes with each user, which will reduce your variable charges on your telephone bill allowing you to budget for the future.
If your company depends on a legacy landline phone system, not only are you spending money on outdated technology and communication lines, you could also be keeping your team from achieving their highest levels of efficiency.
Our telephone systems will save you time, allowing your team to focus on the business rather than the phones.
Increase Customer Satisfaction
Customer service has never been more important. Eliminate voicemails, poor communication and long hold times with our telephone systems, allowing your team to provide the very best customer service.
Adapt to business scenarios with ease – whether you’re in the office, at home, or halfway across the world, our VoIP telephone systems allow you to utilise all the features of an office phone, wherever you are, meaning you’ll never miss an important call again.
Call Management Features
Our VoIP system does everything your traditional phone system does and then some. You can use all of the features that you rely on in the office like call forwarding, automatic call routing, call transfers, 3-way calling, and so on but from wherever you are.
So if you’re a salesman out in the field or you’re a property developer out – literally – in a field, you’ve no excuse for missing that important call again.
Future Proof Solutions
Our VoIP telephone systems helps you scale for future growth and enhance productivity. You can add new users and features easily so as your business grows, your phone system grows with you. Plus you only pay for what you need, helping you keep a lid on expenses.
Contact Our Team
Contact our team today – 01480 273000
Telephone Systems for Your Workplace
What is a VoIP Phone System?
A VoIP (Voice over Internet Protocol) phone system gives you everything a traditional PBX does but with one crucial difference: it’s hosted in the cloud. VoIP technology converts your voice into a digital signal, allowing you to make calls over the internet. That means you spend less money on hardware and maintenance.
A cloud-based (or hosted) phone system also gives you the flexibility to take calls from both your desk phone and your computer or mobile, so you can utilise all the features of the office phone system wherever you are. With cloud telephony, you’ll never miss an important call again.
Wherever you are, we have you covered
The benefits of a VoIP Phone System
Easy to Install, Use and troubleshoot
VoIP installation requires little technical know-how. In fact, the easy installation process and mobility of this type of system offers a high advantage over traditional telephones.
It’s hosted in the cloud so there isn’t an actual box of kit to buy, maintain, and house on your premises. That means fewer hardware costs and you don’t need to worry about maintenance or upgrade costs either, because that all happens in the cloud
Peace of mind
Our cloud-based systems are completely resilient because we use multiple, highly secure data centres. In the unlikely event that there’s a problem at one, your calls switch seamlessly to a backup centre
You can set up and manage your phone system, your options, and your users online from anywhere with an internet connection. You can also add new users and features easily so as your business grows, your phone system grows with you. Plus you only pay for what you need, helping you keep a lid on expenses.
One of the most common (and inaccurate) objections to VoIP is that if a business finds themselves without internet for whatever reason, they’d be without a phone as well. One of the benefits of VoIP flexibility is that in the event of an office phone going down due to lack of network, calls can always be forwarded to mobile phones and other devices. That also means weather issues and power outages no longer present the risk they once did.
Multiple End Points
From our Communicator soft client to Microsoft Teams, to traditional IP desk phones that include a TelcoSwitch lifetime warranty, employees can choose the endpoints that align with their way of working.
User-friendly Collaboration Tools
Our VoIP phone systems packages can give you more ways to collaborate and work with colleagues with options including video and audio conferencing, call management features and call recording.
RATED EXCELLENT BY Our Clients…
Don’t just take our word for it
We are immensely proud of our service levels. We’re working with the same clients since we launched in 1991, and we also meet new businesses every week who are looking for solutions, competitiveness and a personal customer service experience.
"We were extremely impressed by 360 Group's industry knowledge"
“Having grown frustrated with a lack of customer service from O2, we decided to go to market for alternative mobile phone providers. We were extremely impressed by 360 Group’s industry knowledge and quick grasp of our requirements. They offered a comprehensive and cost-effective solution. The change-over of contracts was swift and painfree and the odd subsequent minor issues have been dealt with promptly by our Account Manager, Alistair.”
"The transfer and set up of new phones all went very smoothly"
“We transferred to 360 from dealing directly with Vodafone. The transfer and set up of new phones all went very smoothly. Excellent service. Looking forward to dealing with a smaller service focused company.”
"They offer very competitive prices & go that extra mile"
“360 Group are extremly helpful and do go out of their way to provide you with an excellent service. They offer very competitive prices & go that extra mile – thank you Emily & team!”
"A big thank you to the team at 360"
“We Transferred to 360 Group after being with the same phone company for many years. The switch over and set up went smoothly. A big thank you to the team at 360 Group and Issac helping me with my many questions.”
360 Group, Unity House
Contact Our Team
Please contact our sales team on 01480 273000 to discuss how we can help you save money on your telephone systems.
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